Privacy Policy

Last updated: August 26, 2026

1. Who We Are

HeatingWalls.com (referred to as "we", "us", or "our") is a website operated by:

Heating Walls
Email: info@heatingwalls.com
Website: heatingwalls.com

We are committed to protecting your personal data and respecting your privacy.

2. What Data We Collect

We collect minimal personal data, only when you voluntarily provide it to us:

Contact Form Inquiries: Your name, email address, phone number (optional), and any message you send us.
Email Communications: When you email info@heatingwalls.com, we store your email address and the content of our correspondence.
Website Analytics: We may collect anonymous usage data (like pages visited, time spent, and referring websites) to improve our site. This does not identify you personally.

We do not collect sensitive personal data, financial information, or create user profiles for marketing purposes.

3. How We Use Your Data

We use your personal data only for the following purposes:

To respond to your inquiries via email or WhatsApp.
To provide you with information about our products and services (only if you have explicitly requested it).
To improve our website and customer service.
To comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies

Our website uses minimal cookies:

Essential Cookies: Required for basic website functionality (e.g., remembering your cookie preferences).
Analytics Cookies: We may use a simple analytics tool (like Plausible or Fathom) to count visitors—these are privacy-friendly and do not track you across the web.

You can manage or disable cookies in your browser settings at any time.

5. Data Storage & Security

We store your data securely on protected servers and email systems.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax records).
If you send us an inquiry, we will retain your email address for up to 2 years after our last communication, unless you request deletion.

6. Your Rights (GDPR & Other Privacy Laws)

If you are located in the European Union, the United Kingdom, or other regions with similar data protection laws, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request that we delete your personal data ("right to be forgotten").
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive your data in a commonly used format.
Right to Object: Object to our processing of your data for certain purposes.
Right to Withdraw Consent: If you have given consent (e.g., for email marketing), you can withdraw it at any time.

To exercise any of these rights, contact us at:

📧 info@heatingwalls.com

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors, shipping providers). We are not responsible for their privacy practices. Please check their privacy policies before submitting any personal data.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Last updated" date at the top.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@heatingwalls.com
Website: heatingwalls.com

This Privacy Policy is effective as of August 26, 2026.